Last updated: 28.04.2025

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Who we are?

Chronic Youth CIC ("we", "us", or "our") is a Community Interest Company registered in England and Wales (Company number: 15905396)

Our registered office is at 75 Wickham Chase, BR4 0BG.

 

What data we collect

We may collect and process the following data about you:

• Your name and contact details (e.g., email address, phone number)

• Information you provide through our contact forms or when subscribing to updates

• Donation and payment information (only if applicable)

• Technical data like IP address, browser type, and pages visited (via cookies)

 

How we use your information

We use your information to:

• Respond to your enquiries

• Send you updates and newsletters (if you have opted in)

• Process donations and event registrations (if applicable)

• Improve our website and services

 

Our legal bases for processing your data

We process your data under the following bases:

• Your consent

• To fulfil a contract with you

• To comply with legal obligations

• For our legitimate interests (e.g., improving our services)

 

How we store your data

Your data is stored securely. We do not keep personal information longer than necessary. We regularly review our retention policies.

 

Sharing your information

We will never sell your information.

We may share data with trusted third parties who help us deliver services (e.g., email newsletter platforms, payment processors) but only under strict agreements.

 

Your data rights

You have rights over your personal data, including:

• Right to access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

 

To exercise these rights, contact us at: chronicyouthuk@gmail.com

 

Cookies

Our website uses cookies to improve your experience. You can set your browser not to accept cookies, or to remove cookies already set. Click here to see our full cookie policy.

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Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

 

Contact us

If you have any questions about this privacy policy, please contact: chronicyouthuk@gmail.com